When you create an account or play on Rabona, we collect certain information. This page explains what we collect, why we collect it, and who we share it with—all in plain, simple English.
Key highlights of our data protection practices at a glance
All your data is protected with 256-bit SSL encryption. Payments and personal information are secured with bank-level security.
Rabona never sells your data to advertisers or third parties. Your information is used solely to operate our services.
You can request to view, correct, or delete your data at any time. Data portability is your right.
All data is stored on internationally certified secure servers. Regular security audits are conducted and access is strictly controlled.
Data is not retained beyond legal requirements. Once an account is closed, information is deleted within the specified timeframe.
You can opt out of promotional messages at any time. Unsubscribing is simple and takes effect immediately.
Rabona (https://rabona.bid) takes the privacy of its users very seriously. This Privacy Policy clearly explains what information we collect, why we collect it, how it is used, and how it is kept secure.
By creating an account or using our services on Rabona, you are deemed to have accepted this Privacy Policy. If you do not agree, please refrain from using our platform.
In summary: We only keep the information needed to provide you with a great experience. Your data is safe with us and is never sold to third parties.
Rabona collects the following types of information:
The website and app use session cookies, performance cookies, and functional cookies. Full details are available in the Cookies section.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| NID / Passport | KYC & Withdrawal Verification | Yes, for withdrawals |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| Notifications & Marketing | Optional | |
| Browsing Data | Service Improvement & Security | Automatic |
Rabona uses your information for the following purposes:
Please Note: We never sell your data to third parties for advertising, and we won't send you marketing messages without your consent.
Rabona shares your information only in limited circumstances and only with the following parties:
What we never do: Your data is never sold or transferred to advertisers, data brokers, or unrelated third parties.
Rabona uses cookies on its website and app. Cookies are small text files saved in your browser that help the site recognize you.
You can disable cookies through your browser settings, though some features may not work as expected.
Rabona does not retain data longer than necessary. Retention periods vary by data type:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure (legal requirement) |
| Transaction Records | 7 years (financial regulatory obligation) |
| KYC Documents | 5 years after the end of the relationship |
| Browsing Logs | 90 days |
| Customer Support Chat | 2 years |
| Marketing Preferences | Until You Change It |
Once the retention period ends, your data is securely deleted or anonymized.
Under Rabona's Privacy Policy, you have the following rights:
You have the right to know what information we hold about you.
You can request corrections if any of your information is inaccurate.
You may request deletion of your data where there is no legal obligation for us to retain it.
You can request a copy of your data to keep for your own records.
You can request that your data be used only for specific purposes.
You can object to marketing or profiling at any time.
To exercise any of these rights support@rabona.bid-. We'll get back to you within 30 days.
Rabona is strictly for users aged 18 and above. We do not knowingly collect any information from individuals under 18.
If a parent or guardian discovers that their child has created an account on Rabona, please contact our support team immediately. We will promptly close the account and delete all associated data.
18+ Platform: Creating an account as a minor is strictly prohibited and will result in immediate account termination.
Rabona's platform may occasionally contain links to third-party services (such as payment gateways or game provider pages). Those pages are governed by their own privacy policies.
Rabona is not responsible for the content or privacy practices of any third-party websites. We recommend reading their privacy policies before visiting any external site.
Rabona may update this Privacy Policy from time to time. For significant changes, we will notify you via SMS to your registered mobile number and post a notice on the website.
Continued use of Rabona after any changes are made will be considered acceptance of the updated policy. Always check the "Last Updated" date at the top of the page.
For any questions or complaints about our Privacy Policy, or to exercise your rights, please get in touch:
Privacy Complaints: Privacy complaints are aimed to be resolved within 30 days of submission.
Your privacy is fully protected at Rabona. Register now and enjoy the best gaming experience in Bangladesh.