Legal Information

Rabona Terms & Conditions – Please read before you start

This page outlines all the terms for using the Rabona platform. By creating an account, you agree to these terms — so take a moment to read through them.

Last Updated: 1 January 2026

Key Highlights at a Glance

Get the key highlights from these cards before diving into the full details

Registration Terms

You must be at least 18 years old to create an account on Rabona. Each person may register only one account, and all information provided during registration must be accurate.

Deposits & Withdrawals

Minimum deposit is ৳200. KYC verification must be completed before making a withdrawal. Withdrawals are restricted until wagering requirements on bonuses are met.

Bonus Rules

Each bonus has its own wagering requirements. Misuse of bonuses may result in account suspension. Full details are available on the Promotions page.

Account Security

Keeping your password confidential is your responsibility. If you notice any suspicious activity, contact support immediately. Account sharing is strictly prohibited.

Responsible Gaming

Rabona supports responsible gaming. You can set deposit limits, take a cooling-off period, or opt for self-exclusion whenever you need to.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and money laundering are strictly prohibited. Violations will result in account suspension and forfeiture of all funds.

1General Provisions

These Terms and Conditions apply to the Rabona platform (https://rabona.bid) and all its services. By creating an account or using the services on Rabona, you are considered to have fully accepted these terms.

If you disagree with any part of these terms, please do not use Rabona's services. We reserve the right to update these terms at any time — any changes will be announced on the website.

Important: Rabona is strictly for individuals aged 18 and above. Account registration by minors is completely prohibited and may be subject to legal penalties.

These terms are governed by the laws of Bangladesh. In the event of any dispute, Rabona's decision shall be considered final — though we always strive for a fair resolution.

2Registration & Account

To create an account on Rabona, you must meet the following requirements:

  • You must be at least 18 years old.
  • Each person may only register one account.
  • You must provide your correct name, mobile number, and date of birth at registration.
  • Registering with false information may result in account termination and forfeiture of any deposited funds.
  • Your account password and login credentials must be kept strictly confidential.

KYC Verification

KYC (Know Your Customer) verification must be completed before making a withdrawal. This requires submitting a copy of your National ID or passport. Rabona aims to complete verification within 72 hours.

Please note: Creating multiple accounts from the same device or network will be treated as a multiple account violation, and both accounts will be closed.

3Deposits & Withdrawals

Here's a full breakdown of Rabona's payment terms:

Topic Deposit Withdrawal
Minimum Amount ৳200 ৳500
Maximum Amount (Daily) ৳5,00,000 ৳2,00,000
Processing Time Instant 15 minutes – 24 hours
Payment Methods Mobile Pay, Nagad, Rocket Mobile Pay, Nagad, Rocket
Fee Zero Zero

Withdrawal requests will only be sent to the mobile number registered on your account. Withdrawals to third-party accounts are strictly prohibited.

Withdrawal from Bonus Balance: Bonus funds cannot be withdrawn directly. They will only be converted to real balance once the wagering requirements have been met.

4Bonuses & Promotions

Rabona regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, detailed on the Promotions page. Some general rules apply:

  • The welcome bonus is available to new members only and can be claimed once.
  • Wagering requirements must be fulfilled within 30 days of claiming the bonus.
  • If wagering requirements are not met, both the bonus and any winnings derived from it will be forfeited.
  • Multiple bonuses cannot be claimed simultaneously unless explicitly permitted.
  • The maximum withdrawal limit on winnings from free spins is specified in each individual offer.

Rabona reserves the right to withdraw or modify any bonus at any time. If bonus abuse is detected, the relevant account will be closed.

5Gaming Rules

All games on Rabona are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is completely unbiased and not predetermined.

  • In the event of a technical issue during a game, Rabona reserves the right to assess the situation and make a final decision accordingly.
  • If your connection drops mid-game, the result will be saved on our servers — you can check it when you reconnect.
  • Any dispute regarding a game result must be raised with Support within 48 hours.
  • Always consider your financial situation before placing any bets.

Live Casino: Once a bet is confirmed in a live game, it cannot be changed. The dealer's decision is final.

6Prohibited Activities

The following activities are strictly prohibited on Rabona:

  • Multiple Accounts: Creating more than one account under the same person's name.
  • Bonus Abuse: Using a false identity to claim bonus offers.
  • Money Laundering: Using Rabona for unlawful financial transactions.
  • Fraud: Attempting to gain an unfair advantage using software or any form of technology.
  • Account Transfer: Selling or transferring your account to another person.
  • Underage Use: Allowing anyone under the age of 18 to open or use an account.

Warning: If any of the above prohibited activities are proven, all balances in the relevant account will be forfeited and legal action may be taken if necessary.

7Account Closure

You can close your Rabona account at any time. Simply email our Support team and your account will be deactivated within 24 hours.

Any remaining balance should be withdrawn before closing your account. Balances left in a closed account that are not claimed within 30 days may be forfeited.

Rabona may also close an account for the following reasons:

  • If evidence of a terms violation is found.
  • Extended inactivity of 12 months or more.
  • By order of a court or government authority.
  • For the purposes of an anti-money laundering investigation.

8Responsible Gaming

Rabona believes gaming should be a source of entertainment. If you're facing financial difficulties or personal stress, it's best to step away from playing.

Every player on our platform enjoys the following benefits:

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Session Timer: A time limit can be set for continuous gameplay sessions.
  • Cooling-Off Period: You can take a break ranging from 24 hours up to 30 days.
  • Self-Exclusion: A self-exclusion option to permanently block yourself from gaming.

For more information, visit our Responsible Gaming View page.

9Privacy & Data Protection

Rabona takes the protection of your personal data seriously. We use SSL encryption and never sell your information to third parties.

Your information is used solely for the following purposes:

  • Account Verification & KYC Process.
  • Payment processing.
  • Fulfilling legal obligations.
  • Analytics for service improvement (non-personally identifiable).

To learn more about our privacy practices, visit our Privacy Policy View page.

10Changes & Updates

Rabona reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website and notified via SMS to your registered mobile number.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. It's a good idea to check this page before each login.

Contact: If you have any questions about these Terms and Conditions, please contact our support team: support@rabona.bid

Done reading? Get started now

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